Privacy Policy
This “Privacy Policy” governs the processing of your personal data by Pro-Etic BV registered office,
BE 0651919578.
Please read this Privacy Policy carefully. It contains essential information about how your personal
data is processed and what cookies are used. By sharing your personal data on our Website https://Pro-etic.com
by contacting us by e-mail/phone or by submitting a question/complaint, you declare that you
have read this Privacy Policy.
Article 1 – What personal data do we process?
1.1. Pro-Etic BV processes your Personal Data within the scope of its
activities. This includes:
− Category 1, based on cookies: your IP address and details of your visit to our Website.
− Category 2, upon registration or via one of the forms on our Website: your surname and first
name, possibly the name of your company and VAT number, address details, e-mail and
any other details you provide us with in the free input field;
− Category 3, if you call us or send us an e-mail: your e-mail address and/or telephone
number, as well as the data you provide yourself;
− Category 4, when subscribing to our newsletter: your e-mail address;
− Category 5, when placing an order: your name and first name, possibly the name of your
company and VAT number, address details and e-mail.
1.2. Pro-Etic BV can collect your Personal Data in various ways:
a. Through your registration and use of the Website;
b. Our Website uses cookies and similar techniques to collect some personal data. For
more information on the use of cookies, see Article 7.
Article 2 – What do we use your personal data for?
2.1. General purposes:
Pro-Etic BV will use your Personal Data exclusively for:
– Category 1: The maintenance and improvement of our Website and the inclusion of
Personal Data in anonymous statistics, with the legal basis of your explicit, prior
consent at the time of your first visit to our Website.
Category 2 en 3: Answering questions and requests for information, with the legal
basis of performing a service that you have requested;
– Category 2, 3 en 4: Direct marketing, newsletters, actions and promotions by [Name
of your company] itself, with the legal basis being our legitimate interest in respect of
existing customers or your explicit, prior consent if you are not yet a customer of
Pro-Etic BV. You can indicate at any time that you no longer wish to
receive our newsletters by using the opt-out option in our newsletters or by
contacting us directly by e-mail or telephone;
– Category 5: The delivery and invoicing of products or services ordered by you, with
the legal basis of fulfilling a contract that you have requested and for which the
processing of your Personal Data is necessary or because it is required by law or
because Pro-Etic BV has a legitimate interest in doing so.
Article 3 – How we share your data with third parties?
If we ever cease to operate or transfer our business to anyone else, for example if we go bankrupt
or sell our business, this may involve transferring your Personal Data to third parties who will take
over all or part of our business. To the extent possible, Pro-Etic BV will always inform you in
advance, but you understand that this may not be technically or commercially feasible in all
circumstances.
In rare cases, we may be required to disclose Personal Data pursuant to a court order or to comply
with other mandatory laws or regulations. We will try to inform you in advance to the best of our
ability, unless we cannot do so for legal reasons.
We may share your data with third parties whose services we use in connection with your order
process and order. Your data may be passed on to and processed by software and cloud suppliers,
financial partners, logistics partners or any other third party who is a party to or plays a role in your
order. The current list can be obtained upon simple request by e-mail. For each transfer to a third
party, we ensure the appropriate security measures with regard to your personal data, including the
conclusion of processing agreements where necessary.
We always try to make maximum use of European suppliers and try to keep your data within Europe
wherever possible. If we do have to rely on non-European third parties, we ensure that your data is
as safe outside Europe as it is here. Thus, where necessary, we conclude Standard Contractual
Clauses with these partners and provide additional safeguards.
Article 4 – How long do we keep your personal data?
We will retain your Personal Data for as long as it is necessary for the purposes of any processing.
– Customer profile: if you do not place an order for 1 year, we will delete your customer profile.
– Invoicing data: for legal reasons, we must keep your invoicing data for at least 7 years from
the calendar year following the last invoice date.
– “Newsletters: if you are an existing customer we will keep your data for newsletters for 1 year
after your last order. If you are not an existing customer and you have given your consent for
the newsletters, then we will keep your data until you withdraw your consent.”
Article 5 – Your rights
You have the right to consult your personal data and the use we make of them or to request a copy
of them at any time and free of charge. You also have the right to request the correction or (in
some cases) deletion of your data. You may also request that the processing of your Personal Data
be restricted in a number of cases listed in the GDPR. You have the right to oppose the processing
of your Personal Data if you have serious and legitimate reasons for doing so that exceed our need
to process your data or to withdraw a previously given consent. You also have the right to object at
any time to the use of personal data for direct marketing purposes, even without having to provide
a reason for doing so. You have the right to request your Personal Data in digital and readable
form and/or to have them transferred to another service provider of your choice.
You can exercise your rights by e-mail to sales@proetic.be by post to Pro-Etic BV-binnenstraat 54, 9520 Vlierzele-Belgium
or through https://pro-etic.com/connect-me-to-independent-advice/.
Finally, you have the right to lodge a complaint with the Belgian Data Protection Authority if it
appears that we have not adequately responded to a request based on one of the above rights
within 30 days:
GBA/APD
Drukpersstraat 35
1000 Brussels
Tel : +32 (0)2 274 48 00
contact@apd-gba.be.
If necessary, you can also go to the civil court to claim damages.
Article 6 – How do we protect your personal data?
We have taken appropriate technical and organisational security measures to guarantee the safety
of your Personal Data. In no event shall Pro-Etic BV be held liable for any direct or
indirect damage resulting from the incorrect or illegal use by a third party of the Personal Data.
Article 7 – Cookies
Our Website uses cookies and similar technologies. This helps us to provide you with a better user
experience when you visit our Website and also allows us to optimise our Website. Without your
prior consent, we only place the purely functional cookies that are necessary for our Website to
work properly. For all other cookies, we ask your permission first.
We refer to our cookie policy at https://pro-etic.com/cookie-policy-eu/
We give you as much information as possible about cookies placed by third parties, but sometimes
we don’t have that information. If you want to know more, you can consult the privacy statements
of these parties on their respective websites. Please note that we do not control the content of
those statements or the cookies placed by those third parties.
When you first visit our Website, you will be asked to accept our cookies. You can then manage
your choices at any time.
If you have any further questions or comments about the processing of your Personal Data, please
contact us by e-mail at sales@proetic.be by post at Pro-Etic BV-binnenstraat 54, 9520 Vlierzele-Belgium
or through https://pro-etic.com/connect-me-to-independent-advice/.
More information about cookies can also be found at: http://www.allaboutcookies.org/.